CoinCasino: Game Fairness

One case on file. A player from Germany says a €7.50 bet on the live game Monopoly Big Baller was accepted with seconds to spare, then cancelled once the round began, and the bonus round they were chasing paid 89x.

They say the game provider pointed to CoinCasino, which later said the balance had been too low. The player gave up after failing to get the game history, so no finding was made.

• Save the round ID and a screenshot the moment a live bet is cancelled.
• Ask the game provider for a ticket straight away, before its records are gone.