Crypto Casino Complaint Cases cryptocasino.cc — the crypto casino complaints registry

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Crypto Casino Complaints

Players file complaints all over the web. We gather them in one place and tell each story in plain words: what happened, what helped, and how it ended. Then we count the outcomes, so you can see which casinos pay up — and which don't. Every case links back to the original complaint.

877cases on file
$266,711disputed (USD)
$1,256,594recovered (USD)
59casinos tracked

The life of a complaint

How It Works

01 — COLLECTWe find complaints where players post them

Complaint sites and public forums. If the same dispute shows up in two places, we merge it into one case and link both.

02 — CHECKWe fact-check every case

We retell each story in our own words and never name players. Before a case goes live, an automated check compares it against the original thread.

03 — SCOREWe track how each story ends

Open cases update as things develop. Who paid, how fast, and who didn't — that's what makes each casino's score. The formula is public.

Ranked by trust score — who pays, how fast, and how badly things end

Casino Ranking

01 Stake.com
143 cases · 13 still open · $86,093 in dispute
92% clearance rate · median 30 days · $192,073 recovered
KYC & Verification · 81Account Blocked · 78Withdrawal Issues · 73
 8.7High 02 BC.Game
62 cases · 4 still open · $264 in dispute
80% clearance rate · median 7 days · $30,974 recovered
Account Blocked · 26Confiscated Winnings · 17Withdrawal Issues · 17
 8.0High 03 Roobet
26 cases · 2 still open · $22,800 in dispute
89% clearance rate · median 6 days · $599,258 recovered
Withdrawal Issues · 19Account Blocked · 7KYC & Verification · 4
 7.7High 04 Shuffle
52 cases · 5 still open · $142 in dispute
76% clearance rate · median 8 days · $41,320 recovered
Withdrawal Issues · 39KYC & Verification · 23Account Blocked · 18
 7.6High 05 MyStake
27 cases · 3 still open · $240 in dispute
100% clearance rate · median 15 days · $270,585 recovered
Withdrawal Issues · 16Account Blocked · 9Confiscated Winnings · 8
 7.6High 06 Wild.io
16 cases · 3 still open · $13,685 in dispute
100% clearance rate · median 2 days · $1,309 recovered
Account Blocked · 9Confiscated Winnings · 8KYC & Verification · 5
 7.5High 07 Bitguruz
15 cases · 1 still open · $1,100 in dispute
100% clearance rate · median 24 days · $8,679 recovered
Withdrawal Issues · 9Self-Exclusion Failures · 6KYC & Verification · 3
 7.5High 08 BetFury
22 cases · 7 still open · $9,304 in dispute
100% clearance rate · median 26 days · $15,619 recovered
Confiscated Winnings · 17Account Blocked · 13Bonus Disputes · 10
 7.4High 09 Rakebit
20 cases · 7 still open · $8,394 in dispute
100% clearance rate · median 25 days · $1,113 recovered
Account Blocked · 8Self-Exclusion Failures · 7Confiscated Winnings · 6
 7.4High 10 BitStarz
17 cases · 2 still open · $1,650 in dispute
92% clearance rate · median 18 days · $1,460 recovered
Confiscated Winnings · 10Bonus Disputes · 7Account Blocked · 6
 7.4High 11 Winna
10 cases · 1 still open · $1,089 in dispute
100% clearance rate · median 3 days · $435 recovered
Withdrawal Issues · 3Confiscated Winnings · 2Game Fairness · 2
 7.4High 12 Betcoin.ag
8 cases · 1 still open · $4,616 in dispute
100% clearance rate · median — · $0 recovered
Account Blocked · 8Bet Settlement · 5Withdrawal Issues · 4
 7.4High 13 Vave
16 cases · 3 still open · $2,416 in dispute
86% clearance rate · median 5 days · $6,505 recovered
Withdrawal Issues · 9Account Blocked · 6Confiscated Winnings · 4
 7.2High 14 Yeet
5 cases · 0 still open · $0 in dispute
100% clearance rate · median — · $0 recovered
Account Blocked · 4KYC & Verification · 3Self-Exclusion Failures · 1
 7.2High 15 Winz.io
8 cases · 2 still open · $7,100 in dispute
80% clearance rate · median — · $500 recovered
Account Blocked · 7Confiscated Winnings · 5Withdrawal Issues · 2
 7.1High 16 mBit Casino
5 cases · 0 still open · $0 in dispute
100% clearance rate · median 36 days · $8,020 recovered
KYC & Verification · 4Withdrawal Issues · 4Account Blocked · 3
 7.1High 17 Metaspins
3 cases · 0 still open · $0 in dispute
100% clearance rate · median 32 days · $770 recovered
Bonus Disputes · 2Confiscated Winnings · 1KYC & Verification · 1
 7.1High 18 Jackbit
2 cases · 0 still open · $0 in dispute
100% clearance rate · median 13 days · $239 recovered
Deposit Issues · 1Confiscated Winnings · 1KYC & Verification · 1
 7.1High 19 Mirax Casino
1 case · 0 still open · $0 in dispute
— clearance rate · median — · $0 recovered
Withdrawal Issues · 1KYC & Verification · 1
 7.0Medium 20 Flush
1 case · 0 still open · $0 in dispute
— clearance rate · median — · $0 recovered
KYC & Verification · 1Account Blocked · 1Bonus Disputes · 1
 7.0Medium 21 7Bit Casino
7 cases · 0 still open · $0 in dispute
67% clearance rate · median 21 days · $1,900 recovered
Withdrawal Issues · 6KYC & Verification · 2Confiscated Winnings · 2
 6.9Medium 22 Housebets
3 cases · 0 still open · $0 in dispute
67% clearance rate · median 1 day · $125 recovered
Bonus Disputes · 1Game Fairness · 1Account Blocked · 1
 6.9Medium 23 Gamdom
25 cases · 6 still open · $17,016 in dispute
67% clearance rate · median — · $2,600 recovered
Account Blocked · 19KYC & Verification · 11Confiscated Winnings · 11
 6.6Medium 24 FortuneJack
10 cases · 2 still open · $407 in dispute
60% clearance rate · median 9 days · $1,850 recovered
Withdrawal Issues · 6Account Blocked · 5Confiscated Winnings · 2
 6.6Medium 25 TrustDice
5 cases · 0 still open · $0 in dispute
60% clearance rate · median 34 days · $253 recovered
Account Blocked · 3Confiscated Winnings · 3Geo & VPN Disputes · 2
 6.4Medium 26 Sportsbet.io
3 cases · 1 still open · $3,600 in dispute
50% clearance rate · median — · $0 recovered
Confiscated Winnings · 3Bonus Disputes · 2KYC & Verification · 1
 6.2Medium 27 WSM Casino
2 cases · 0 still open · $0 in dispute
50% clearance rate · median — · $0 recovered
Confiscated Winnings · 2Account Blocked · 2Self-Exclusion Failures · 1
 6.2Medium 28 Whale.io
8 cases · 4 still open · $2,946 in dispute
50% clearance rate · median 1 day · $500 recovered
Account Blocked · 5Withdrawal Issues · 4KYC & Verification · 4
 6.1Medium 29 Bitkingz
7 cases · 0 still open · $0 in dispute
50% clearance rate · median 11 days · $1,457 recovered
Withdrawal Issues · 3Account Blocked · 3Deposit Issues · 2
 6.1Medium 30 Razed
6 cases · 2 still open · $1,054 in dispute
50% clearance rate · median — · $0 recovered
Withdrawal Issues · 4KYC & Verification · 4Confiscated Winnings · 2
 6.1Medium 31 CoinCasino
21 cases · 2 still open · $5,500 in dispute
50% clearance rate · median 13 days · $8,522 recovered
Withdrawal Issues · 8Confiscated Winnings · 7Account Blocked · 7
 5.8Medium 32 Bets.io
12 cases · 1 still open · $0 in dispute
43% clearance rate · median 3 days · $9,222 recovered
Account Blocked · 7Confiscated Winnings · 7Withdrawal Issues · 4
 5.6Medium 33 Rainbet
15 cases · 1 still open · $1,494 in dispute
50% clearance rate · median — · $0 recovered
Account Blocked · 7Confiscated Winnings · 7Self-Exclusion Failures · 5
 5.4Below average 34 Spartans
6 cases · 1 still open · $2,333 in dispute
0% clearance rate · median — · $0 recovered
Withdrawal Issues · 5Bonus Disputes · 1KYC & Verification · 1
 5.2Below average 35 Cryptoboss
2 cases · 1 still open · $0 in dispute
0% clearance rate · median — · $0 recovered
Confiscated Winnings · 2Bonus Disputes · 1KYC & Verification · 1
 5.2Below average 36 KatsuBet
2 cases · 0 still open · $0 in dispute
0% clearance rate · median — · $0 recovered
KYC & Verification · 1Withdrawal Issues · 1Confiscated Winnings · 1
 5.2Below average 37 Fairspin
8 cases · 3 still open · $25,400 in dispute
25% clearance rate · median 5 days · $800 recovered
Account Blocked · 4Geo & VPN Disputes · 4Confiscated Winnings · 3
 5.0Below average 38 Coins.Game
14 cases · 2 still open · $1,005 in dispute
45% clearance rate · median — · $1,430 recovered
Account Blocked · 9Confiscated Winnings · 9KYC & Verification · 8
 4.9Below average 39 Cloudbet
20 cases · 1 still open · $1,845 in dispute
42% clearance rate · median — · $1,145 recovered
Account Blocked · 16Withdrawal Issues · 9Confiscated Winnings · 6
 4.4Below average 40 Playbet.io
4 cases · 1 still open · $0 in dispute
0% clearance rate · median — · $0 recovered
Withdrawal Issues · 4Game Fairness · 1
 4.2Below average 41 Bitz.io
3 cases · 0 still open · $0 in dispute
0% clearance rate · median — · $0 recovered
Self-Exclusion Failures · 3
 4.2Below average 42 Bitcasino.io
7 cases · 0 still open · $0 in dispute
29% clearance rate · median — · $0 recovered
Confiscated Winnings · 6Bonus Disputes · 4Account Blocked · 3
 4.0Below average 43 Betpanda
33 cases · 3 still open · $32,000 in dispute
22% clearance rate · median 3 days · $3,301 recovered
Account Blocked · 22Confiscated Winnings · 11Withdrawal Issues · 11
 3.7Low 44 BSpin
4 cases · 0 still open · $0 in dispute
0% clearance rate · median — · $0 recovered
Withdrawal Issues · 2Bonus Disputes · 2Account Blocked · 2
 3.5Low 45 MetaWin
3 cases · 0 still open · $0 in dispute
0% clearance rate · median — · $0 recovered
Account Blocked · 2Withdrawal Issues · 2Deposit Issues · 1
 3.5Low 46 Chips.gg
3 cases · 0 still open · $0 in dispute
0% clearance rate · median — · $0 recovered
Confiscated Winnings · 2Account Blocked · 2KYC & Verification · 2
 3.5Low 47 Instant Casino
22 cases · 0 still open · $0 in dispute
20% clearance rate · median 46 days · $11,226 recovered
Withdrawal Issues · 9Account Blocked · 7Self-Exclusion Failures · 5
 3.4Low 48 Cryptorino
12 cases · 0 still open · $0 in dispute
8% clearance rate · median 24 days · $280 recovered
Account Blocked · 7Withdrawal Issues · 6KYC & Verification · 5
 3.1Low 49 Lucky Block
16 cases · 1 still open · $13,218 in dispute
21% clearance rate · median — · $0 recovered
KYC & Verification · 10Account Blocked · 8Confiscated Winnings · 6
 2.9Low 50 Duelbits
14 cases · 1 still open · $0 in dispute
8% clearance rate · median 89 days · $33,124 recovered
Withdrawal Issues · 9KYC & Verification · 7Account Blocked · 6
 2.8Low 51 Mega Dice
10 cases · 0 still open · $0 in dispute
12% clearance rate · median — · $0 recovered
Account Blocked · 7KYC & Verification · 6Confiscated Winnings · 4
 2.8Low 52 Betplay.io
9 cases · 0 still open · $0 in dispute
11% clearance rate · median — · $0 recovered
Confiscated Winnings · 5Account Blocked · 5Self-Exclusion Failures · 2
 2.5Low 53 Solcasino
8 cases · 0 still open · $0 in dispute
0% clearance rate · median — · $0 recovered
Withdrawal Issues · 5Account Blocked · 5KYC & Verification · 4
 2.1Very low 54 Crypto-Games.io
7 cases · 0 still open · $0 in dispute
0% clearance rate · median — · $0 recovered
Withdrawal Issues · 5Account Blocked · 4Self-Exclusion Failures · 2
 2.1Very low 55 TG.Casino
7 cases · 0 still open · $0 in dispute
0% clearance rate · median — · $0 recovered
Account Blocked · 6Confiscated Winnings · 5KYC & Verification · 4
 2.1Very low 56 Justbit
7 cases · 0 still open · $0 in dispute
0% clearance rate · median — · $0 recovered
Withdrawal Issues · 5Deposit Issues · 2Account Blocked · 2
 2.1Very low 57 1xBit
13 cases · 0 still open · $0 in dispute
8% clearance rate · median — · $0 recovered
Account Blocked · 12Confiscated Winnings · 8Withdrawal Issues · 7
 2.0Very low 58 Thunderpick
9 cases · 0 still open · $0 in dispute
0% clearance rate · median — · $0 recovered
KYC & Verification · 7Withdrawal Issues · 6Confiscated Winnings · 2
 1.7Very low 59 Rollbit
51 cases · 1 still open · $0 in dispute
10% clearance rate · median — · $0 recovered
Withdrawal Issues · 36Account Blocked · 32Confiscated Winnings · 23
 1.3Very low

Fresh from the queue

Latest Cases

2026-10-23 Betpanda: Account Blocked · $16,000
A player says Betpanda shut their account for good about two weeks before the complaint, without giving a reason, and its last email said the money inside had been seized. Ongoing 2026-10-22 Gamdom: KYC & Verification · $1,000
A player says Gamdom put their account under a standard check after a deposit and a short casino session. Ongoing 2026-10-22 BetFury: Deposit Issues · R$15,000
A player from Brazil says a 15,000 real deposit to BetFury never reached their balance, and that twelve days later nobody could tell them where the money was. Ongoing 2026-10-22 Whale.io: Account Blocked · amount n/a
A player from Ukraine says that a few days after joining Whale.io, with a handful of deposits and bets, they found the account suspended. Ongoing 2026-10-21 Wild.io: KYC & Verification · 489 USDT
A player deposited 400 USDT. Resolved 2026-10-21 BetFury: Account Blocked · amount n/a
A player from India says they opened a BetFury account on 20 August, deposited $50 and won. Ongoing 2026-10-21 Bets.io: Withdrawal Issues · 2,840 BRL
A player from Brazil says Bets.io promised a Pix payout (Brazil's instant bank transfer) of 2,840 BRL within 12 hours, but the money did not come. Resolved 2026-10-20 BetFury: Confiscated Winnings · about $77
A player from India says they took two of BetFury's no-risk bet offers, for $10 and $50, and the first paid out normally. Ongoing 2026-10-20 Gamdom: Withdrawal Issues · amount n/a
A player from New Brunswick, Canada, says they lost about 18k at Gamdom, then had withdrawals restricted because they had played the same baccarat table as on another site. Ongoing 2026-10-20 Bitguruz: Withdrawal Issues · about $1,100
A player from Canada says they lost a $150 first deposit at Bitguruz, deposited $400 more and built it to around $1,100 on the dice game without any bonus. Ongoing