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Crypto Casino Complaints / Whale.io / Confiscated Winnings

Whale.io: Confiscated Winnings

None of the 3 cases has ended in the player's favour; 1 was rejected and 2 are still open.

3 cases on file where Whale.io kept, or said it would keep, the balance of a closed account. A player from Ukraine says chat told them the balance and deposits were forfeited for a terms breach, with no rule named.

A player from Brazil says support claimed they belonged to a betting group and kept about $960; Casino.guru didn't test that claim because the wins came from e-soccer bets.

In the third, Whale.io banned a player after a refer-a-friend tournament with about 1,700 USDT inside. It says privacy law stops it sharing its evidence with the mediator.

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Case files in this category — click a tag to filter

Cases

2026-10-22 Whale.io: Account Blocked · amount n/a
A player from Ukraine says that a few days after joining Whale.io, with a handful of deposits and bets, they found the account suspended. Ongoing 2026-10-03 Whale.io: Confiscated Winnings · R$5,000
A player from Brazil says they wagered more than $17,000 in USDT at Whale.io over a few days, came out about $2,000 ahead and still had around $960 in the account when it was suspended. Rejected 2025-10-11 Whale.io: Confiscated Winnings · about 1,700 USDT
A player from Austria says Whale.io banned them under section 15 of its terms the day after they placed near the top of a refer-a-friend tournament, with about 1,700 USDT of prize money and balance on the account. Ongoing