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Crypto Casino Complaints / Bitkingz / Deposit Issues

Bitkingz: Deposit Issues

1 of 2 cases ended in the player's favour; 1 ended unresolved.

Two cases on file about crypto deposits at Bitkingz. A US player sent 0.19 LTC, about $19, which landed just under the 0.2 LTC minimum after the price moved.

Bitkingz said it counts as lost, and that US players are barred. The mediator said a completed transfer always reaches someone, and the casino stopped answering.

In the other case, a German player's 200 USDC deposit never showed up before the account was blocked over a self-exclusion. Bitkingz said it refunded the money.

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Case files in this category — click a tag to filter

Cases

2026-07-13 Bitkingz: Self-Exclusion Failures · 200 USDC
A player from Germany says a 200 USDC deposit to Bitkingz on 12 July 2026 never showed up, and that when they contacted support the account was blocked instead.
Resolved
2025-02-02 Bitkingz: Deposit Issues · 0.19 LTC (about $19)
A player from the United States sent 0.19 LTC, worth about $19, to Bitkingz as a first deposit; they say the price moved in transit and it landed just under the 0.2 LTC minimum.
Unresolved