What Happened
A player from India says BetFury blocked their account for multi-accounting right after they tried to withdraw a soccer-bet win, leaving about 240 USDT inside. The player says they joined two days earlier after seeing a promotion, hold one account, and used nothing beyond a risk-free bet offer. BetFury said device data linked the account to several others, but offered a fresh look by its risk team after full KYC. That review reversed the block.
How It Developed
- 2026-08-18The mediator asked about shared households, VPN use, KYC status, bonuses and game types. The player denied any links and said no KYC had ever been requested.
- 2026-08-18BetFury replied that the restriction came from device parameters tied to other accounts and the promotional free bet, and invited the player to complete KYC with its risk team.
- 2026-08-24The player said all requested documents were sent on 20 August with no update since.
- 2026-08-28BetFury said the risk team had reconsidered in the player's favour and lifted the block.
- 2026-09-06The player confirmed the account and withdrawals were working again, and the case was marked resolved on 11 September.
Resolved
BetFury's risk team reversed the multi-account block after KYC; the player confirmed access and withdrawals were restored, though no payout is shown in the thread.
What Helped
Taking up the casino's offer of a full KYC review did it: within ten days of sending documents, the block was lifted. If a casino says device data links you to other accounts, ask for a manual risk review and verify fully; an automated flag can be overturned.