Confiscated Winnings: 3,000 USDT at Spartans

What Happened

A player from Norway says Spartans took $3,000 from them because they had been playing certain games with a low return-to-player rate. The complaint was two sentences long: the player could not see how that justified the amount and wanted to know how the figure was reached.

How It Developed

• Complaint opened.
• The mediator asked whether a bonus was used, which low-RTP game was involved, whether any warning popped up, and whether earlier withdrawals had worked.
• No reply came; the deadline was extended by 7 days.
• The complaint was closed because the player stopped responding. It can be reopened.

What Helped