What Happened
A player from Finland says a withdrawal of about $2,400 in TRX was stuck as pending at Vave, and repeated chats and emails brought no reason or payment date. The player offered to take the money in another coin or on another network if TRX was the problem.
How It Developed
- 2026-09-26Complaint opened. The mediator asked the player to allow at least 14 days for the withdrawal.
- 2026-10-09Once that window passed, the mediator asked whether the money had arrived.
- 2026-10-16No answer came, so the player was given 7 more days before the complaint would be closed.
- 2026-10-23Closed because the player did not reply. The player can reopen it later.
Abandoned
The player stopped answering the mediator, so it is unknown whether the $2,400 arrived. Vave was never asked to respond.
What Helped
Nothing was tested: the player never said whether the money came, so Vave was never asked for its side. If you file, reply to the mediator's check-in with the withdrawal status and support messages, even if the money has arrived.