Crypto Casino Complaints / Vave
Vave: The Complaint Record
16 cases on file · $16 in dispute
We have 16 cases on file for Vave, from Casino.guru and AskGamblers, filed between May and October 2026.
9 are withdrawals that stalled. Two players say payouts were approved by email, then declined with the money sent back to the balance. Two more say Vave marked payouts as sent, but nothing arrived. Others describe payouts held for days while support gave clashing answers. In four, the player stopped replying before Vave was asked for its side, so it is unknown whether that money arrived.
6 involve an account closed or blocked with money inside. The largest is a slot balance the player puts at more than €170,000, kept over fraud claims; the mediator found Vave's evidence too thin, but the money was kept. Two players say accounts were closed for missing a two-week ID deadline. In one of those, Vave found the documents in its spam folder and paid.
3 are crypto deposits that never reached the balance.
In short: most cases are payouts that stalled or bounced back, and the largest is a balance Vave kept despite the mediator's finding.
The Good News in the Cases
- Found a player's documents in its spam folder, redid the check and paid out $1,744 after the complaint
- Gave its side to the mediator in both second-account cases
The Bad News in the Cases
- Kept a slot balance the player puts at more than €170,000, though the mediator found its fraud evidence too thin
- In 2 cases, players say withdrawals were approved by email, then declined and sent back to the balance
- In 2 cases, players say payouts were marked as sent but never arrived
- In 2 cases, players say accounts were closed for missing an ID deadline after they had sent the documents
Why 7.2 — "High"
- 7 cases have a final result: 3 ended with the player paid, 3 were rejected by a mediator who found the casino followed its rules, and 1 ended unresolved or with the money kept.
- When the player was paid, it took about 5 days (middle of the range).
- 7 cases the player dropped and 2 open cases don't count yet.
By issue category
Complaint Categories
Account Blocked→Bet Settlement→Confiscated Winnings→Deposit Issues→Game Fairness→KYC & Verification→Withdrawal Issues→All case files
Cases on Record
Vave: Deposit Issues · 15.87 USDTA player from Poland says a 15.87 USDT deposit sent over the Tron network shows as successful on the blockchain, but Vave still had not added it to the balance four hours later. Ongoing Vave: Confiscated Winnings · 0.00766737 BTC
A player from Ireland says Vave closed their account and kept 0.00766737 BTC after a security check flagged a duplicate account. Ongoing Vave: Withdrawal Issues · 4,130 USDT
A player from Italy says Vave declined several USDT withdrawals with no technical reason. Resolved Vave: Withdrawal Issues · 631 USDT
A player from Morocco says a 631 USDT withdrawal from Vave, grown from a 445 deposit, sat pending for more than four days on a fully verified account. Resolved Vave: Withdrawal Issues · £240
A player from the United Kingdom says they made six withdrawals at Vave and got emails confirming each one had been paid, but no money arrived. Abandoned Vave: Withdrawal Issues · about $2,400 (in TRX)
A player from Finland says a withdrawal of about $2,400 in TRX was stuck as pending at Vave, and repeated chats and emails brought no reason or payment date. Abandoned Vave: Withdrawal Issues · €273
A player from the UK says every Litecoin withdrawal they tried at Vave was approved by email, then bounced back to the balance as declined. Abandoned Vave: Confiscated Winnings · $600
A player from Brazil says Vave closed their account and voided their winnings for missing a two-week verification deadline that had only run for seven days. Abandoned Vave: Deposit Issues · 200 USDT
A player from Italy says 200 USDT sent to Vave never appeared in their balance and that support only gave automated answers. Abandoned Vave: Bet Settlement · £750
A player from the United Kingdom complained about a Vave withdrawal of about £750 that had not arrived. Rejected Vave: Deposit Issues · £149
A player from the UK says a crypto deposit of about 149 to Vave showed as complete on the blockchain but never landed in the casino balance. Abandoned Vave: Confiscated Winnings · €150,772
A player from Austria says Vave blocked their account on 1 July 2026 and kept a balance of more than €170,000 won on slots, citing fraud. Confiscated Vave: Withdrawal Issues · 3,187 USDT
A player from Hong Kong says they deposited 1,000 USDT at Vave, built it to 3,187 USDT and then could not get a withdrawal through. Abandoned Vave: Confiscated Winnings · 200 USDT
A player from Sweden says Vave let them withdraw under $15, kept about $200, and closed the account without a clear reason after they had passed KYC. Rejected Vave: Withdrawal Issues · $765
A player says a $765 withdrawal sat waiting for the casino's approval after they had deposited several times and lost about $1,000. Rejected Vave: KYC & Verification · $1,744
A player says Vave asked for ID checks when they tried to withdraw, gave them two weeks, and then closed the account for missing the deadline. Resolved