Crypto Casino Complaint Cases cryptocasino.cc — the crypto casino complaints registry

Crypto Casino Complaints / Whale.io / Withdrawal Issues

Withdrawal Issues: 207.9 USDT at Whale.io

StatusUnresolved
Amount207.9 USDT
PlayerRussia
Opened2026-07-23
Resolution time—

What Happened

A player from Russia says Whale.io held back a 207.9 USDT withdrawal and asked for more checks. They sent proof of address, proof they own their crypto wallet, a note on where their money came from and a selfie holding their ID. Support promised a review within 72 hours. That time passed, and support kept saying only that the case was still being checked.

How It Developed

  • Complaint opened. The player asked the casino to finish the review and pay, or to say what else it needed.
  • The mediator asked for the amount, and the player said the pending withdrawal was 207.9 USDT.
  • The mediator asked Whale.io for an update and warned that silence would close the case as unresolved and lower its rating. No reply from Whale.io appears.
Unresolved

Whale.io did not reply on the page, and nothing shows the 207.9 USDT was paid.

What Has (and Hasn't) Helped

Nothing yet: Whale.io did not answer on the page. When a promised review time runs out, ask support in writing for a new date and a list of anything still missing.

Same issue, other cases

Related Cases

2026-03-23 Whale.io: Withdrawal Issues · $36,128
A player who says they have used Whale.io for about four years asked to withdraw $36,128 and was then told to complete full KYC. Unresolved 2026-07-09 Whale.io: KYC & Verification · 245.56 USDT
A player from Kyrgyzstan says Whale.io restricted their account after a failed Level 2 check and will not pay out 245.56 USDT, of which they say 150 USDT is their own deposit. Ongoing 2025-06-17 Whale.io: Account Blocked · 1,000 USDT
A player from Kazakhstan says they registered at Whale.io, deposited 1,000 USDT within minutes, and were blocked in the same minute before placing a single bet. Ongoing 2026-06-09 Whale.io: Withdrawal Issues · 500 USDT
A player from Germany says a withdrawal of about 501 USDT from Whale.io was sent out on 6 June 2026, then bounced back to the casino's wallet after the payment processor flagged it under AML rules. Resolved