Lucky Block: Deposit Issues

One case on file. A player says a €400 deposit to Lucky Block on 17 July seemed to fail, so they paid again and played with the second payment, then had the account closed a day or two later.

The first payment, they say, was still pending at their bank and went through on 21 July, sending €400 to an account that no longer existed. No reply from Lucky Block appears, and no refund is shown.

• Check with your bank whether a deposit that seems to have failed is still pending before you try again.
• Send the casino your bank record if a payment lands after your account is closed, and ask in writing for a refund.