Rainbet: Other Disputes

One case on file, from August 2026. A player from Brazil wanted their Rainbet account deleted at once.

They say Rainbet told them to take a 24-hour self-exclusion, then a 90-day one, before they could ask for deletion, and they cited data-protection rights. Casino.guru closed the player's profile over abusive language, so Rainbet's deletion rule was never looked at.

• Keep messages to the mediator civil, or the case can close before the casino is asked.
• Ask for account deletion in writing and keep the casino's reply.