Razed: Confiscated Winnings

Two cases on file where Razed kept or cut a balance. A player from Canada says Razed seized C$15,906, including a C$10,000 deposit, after under a week of live blackjack.

Razed said the account was one of four or five in a card-counting group, tied by IPs, device IDs and a game provider's report, and the mediator accepted that.

In an open case, a player from Morocco says their $354 balance was cut to a $131 deposit refund after a bank statement was called altered.

• Send only original, unedited bank statements.
• Ask in writing for your deposit to be handled apart from any winnings; the mediator didn't separate them here.
• Take the case to the regulator if you dispute a decision the mediator accepted.