Crypto Casino Complaints / Razed
Razed: The Complaint Record
6 cases on file · $1,054 in dispute
We have 6 cases on file for Razed, filed between April and October 2026. All come from Casino.guru, and one was also filed on AskGamblers.
Most are about verification. In four cases, Razed's checks held up money: address documents rejected one after another at level 2, and level 4 requests for bank statements or proof of wealth that players say they couldn't meet. Razed never answered the mediator in the level 2 case, about 1,870 USDT. Two level 4 cases are still open.
In the largest case, Razed kept C$15,906, deposit included, saying the account was part of a card-counting group. The mediator accepted its evidence, backed by the game provider. Two withdrawal cases closed when the players stopped answering.
In short: the cases on file mostly turn on Razed's verification levels.
The Good News in the Cases
- Backed its card-counting decision with IP, device and game-provider evidence the mediator accepted
The Bad News in the Cases
- Never answered the mediator about 1,870 USDT stuck behind level 2 checks
- Rejected four proof-of-address documents in a row in one case, the player says
- Kept a C$10,000 deposit along with the winnings in the card-counting case
Why 6.1 — "Medium"
- 2 cases have a final result: 1 was rejected by a mediator who found the casino followed its rules, and 1 ended unresolved.
- 2 cases the player dropped and 2 open cases don't count yet.
By issue category
Complaint Categories
Account Blocked→Confiscated Winnings→KYC & Verification→Withdrawal Issues→All case files
Cases on Record
Razed: Withdrawal Issues · A$1,100A player from Australia says a A$1,100 withdrawal requested from Razed on 24 September 2026 still hadn't arrived 12 days later, while more than ten earlier payouts and three later ones landed within a day. Abandoned Razed: KYC & Verification · $354
A player from Morocco says Razed keeps rejecting documents for its level 4 check. Ongoing Razed: KYC & Verification · about $700
A player from Belarus says Razed cleared his identity and address checks but will not finish the level 4 source-of-wealth step he needs to withdraw a balance of about $700. Ongoing Razed: Confiscated Winnings · C$15,906
A player from Canada says Razed shut their account after under a week of live blackjack and seized C$15,906, including a C$10,000 deposit, citing multiple accounts and advantage play. Rejected Razed: KYC & Verification · 1,870 USDT
A player from Russia says a 1,870 USDT withdrawal at Razed has been stuck since late 2025 behind a level 2 verification that never finishes. Unresolved Razed: Withdrawal Issues · A$794
A player from Australia says they roughly doubled their own money at Razed to $794, requested a withdrawal, and saw it sit in processing for a day with no word. Abandoned