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Crypto Casino Complaints / Sportsbet.io

Sportsbet.io: The Complaint Record

3 cases on file · $3,600 in dispute

6.2Medium

We have 3 cases on file for Sportsbet.io, all from Casino.guru, filed between December 2025 and October 2026.

All three players say Sportsbet.io held or took their balance over a rule breach they deny. Two, both from Japan, say it happened right after they finished a 100% deposit bonus's wagering. In one, about $1,000, Sportsbet.io never answered the mediator. In the other, about $3,600 taken over suspected multiple accounts, the mediator is waiting for its reply.

In the third, about 1,468 USDT won on sports bets was held after a review citing a broad rule. Casino.guru turned it down because it doesn't judge sports betting, so no one ruled on it.

In short: three cases are too few to show a pattern.

The Bad News in the Cases

  • Two players say their balance was taken right after they finished a deposit bonus's wagering
  • Never answered the mediator in the December 2025 case
  • Cited a broad rule without naming which ground applied, a player says

Why 6.2 — "Medium"

By issue category

Complaint Categories

1 caseAccount Blocked→1 caseBet Settlement→2 casesBonus Disputes→3 casesConfiscated Winnings→1 caseKYC & Verification→

All case files

Cases on Record

2026-10-04 Sportsbet.io: Confiscated Winnings · about $3,600
A player from Japan says they joined Sportsbet.io, deposited $300 with a 100% first-deposit bonus and grew the balance to about $3,600 on live casino games and slots.
Ongoing
2026-10-02 Sportsbet.io: Confiscated Winnings · about 1,468 USDT held (listing: $1,800 balance)
A player from Greece says Sportsbet.io blocked withdrawals from a verified account holding about 1,800 USDT, all won on sports bets without a bonus.
Rejected
2025-12-18 Sportsbet.io: Bonus Disputes · 1,000 USDT
A player from Japan says Sportsbet.io took about $1,000 from their balance right after they finished the wagering on a 100% deposit bonus.
Unresolved