Crypto Casino Complaints / TrustDice / Confiscated Winnings
None of the 3 cases has ended in the player's favour; 2 were rejected and 1 ended with the money kept.
3 cases on file where TrustDice voided winnings in 2026. A Japanese player had 200,000 yen voided after the game provider found automated play on pachislot; the mediator reviewed the provider's material privately and accepted it.
A Cambodian player lost about 2,490 USDT after admitting to a shared office laptop, which the mediator found broke the one-device rule. An Argentine player lost about $900 over bonus abuse and an old account.
The mediator found the evidence didn't show a breach, but TrustDice kept the money and offered only net deposits back.
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