Wild.io: Withdrawal Issues

4 cases on file where money couldn't leave a Wild.io account. Three stalled in KYC at the first withdrawal.

In one, the account was verified and paid a day after the complaint. In another, the casino asked for a video call and the case went quiet.

In the third, a player from Brazil says the account was closed and about $307 voided after the check went silent. The fourth was a $620 Litecoin payout held for a wallet confirmation email that never came.

The player later said it was fixed, but the page doesn't say how.

• Check your spam folder for a confirmation email, then send support your wallet address in writing.
• File a complaint if chat and email give you nothing — one payout came a day after filing.
• Tell the mediator when you've booked a video call, so the case doesn't close while you wait.