Crypto Casino Complaints / Winna / Bonus Disputes
Neither case has ended in the player's favour; 2 were rejected.
Two cases on file about Winna bonuses and rewards. A player from the UAE says they joined through Winna's VIP Transfer program, which promised $7,500 for wagering $1 million, and were told there was no deadline.
When they were close, a time limit was added. The mediator found the 30-day window was fair notice.
In the other, a bought bonus round on a Belatra slot crashed when the game went down for good, and with no bet record the mediator couldn't take it to Winna.
Case files in this category — click a tag to filter