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Crypto Casino Complaints / Mega Dice / Account Blocked

Account Blocked: 1,760 USDT at Mega Dice

StatusUnresolved
Amount1,760 USDT
Player—
Opened2025-10-23
Resolution time—

What Happened

A player says they bet on sports every day for over a week, on Dota, basketball, football and tennis. Their withdrawal request led to a demand for ID and bills, and about a day after they sent them, the casino closed the account with 1,760 USDT inside. The casino said its terms had been broken but, according to the player, would not say which one.

How It Developed

  • Complaint opened. The player said customer service did not answer them.
  • The mediator asked the casino for an update and warned that silence would close the case as unresolved.
  • The complaint was reopened at the player's request for another try.
  • No casino reply appears, and the complaint is listed as unresolved.
Unresolved

The casino never replied, even after the complaint was reopened, and the page shows no sign the 1,760 USDT was paid.

What Has (and Hasn't) Helped

Nothing on the page got a reply. If a casino closes your account citing its terms, ask it in writing to name the exact clause, and download your bet history before you upload KYC documents.

Same issue, other cases

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