Crypto Casino Complaints / Mega Dice
Mega Dice: The Complaint Record
10 cases on file · $0 in dispute
We have 10 cases on file for Mega Dice, from Casino.guru and AskGamblers, opened between 2024 and August 2026. One was filed on both sites.
Most follow one story: a player asks to withdraw, Mega Dice asks for KYC, and the account is closed or blocked soon after. Players say the only reason given was a terms breach. They describe ID failing an automated check, address documents refused without reasons, and in one case more than 25 documents turned down.
In four cases, Mega Dice never answered the mediator, including one over 72,000 USDT the player says went to a wallet that wasn't theirs. In another, it refunded the deposit but not the winnings, then went quiet. The one rejected case went its way after the mediator found someone else had taken part in the player's verification.
In short: the cases on file show Mega Dice accounts closed around the first big withdrawal, with little explanation on the page.
The Good News in the Cases
- Sent its evidence to the mediator in two cases
The Bad News in the Cases
- Never answered the mediator in four cases, including one over 72,000 USDT
- Closed or blocked accounts soon after KYC in several cases, citing a terms breach players say it didn't name
- Refused more than 25 documents without reasons in one case
- Refunded only the deposit, not the winnings, in one case and then stopped answering
Why 2.8 — "Low"
- 8 cases have a final result: 1 was rejected by a mediator who found the casino followed its rules, and 7 ended unresolved.
- 2 cases the player dropped don't count yet.
By issue category
Complaint Categories
Account Blocked→Bonus Disputes→Confiscated Winnings→Deposit Issues→KYC & Verification→Withdrawal Issues→All case files
Cases on Record
Mega Dice: Deposit Issues · $102 (98.87 XRP)A player from Australia says about 98.87 XRP sent from their exchange to Mega Dice as a first deposit never arrived, even though the exchange shows the transfer as successful. Abandoned Mega Dice: Confiscated Winnings · €500
A player from Spain says Mega Dice paid a first withdrawal of 0.15 BNB, told them their ID was verified, and then closed the account minutes later when they asked for a second payout of around 500. Rejected Mega Dice: KYC & Verification · $8,500
A player from Puerto Rico says six months of play at Mega Dice went fine until a withdrawal request, after which the casino rejected more than 25 documents, including a passport, driving licence, selfies, wallet screenshots, a utility bill, a bank statement and a phone bill, without saying what was wrong. Abandoned Mega Dice: Account Blocked · 72,000 USDT
A player from Spain says Mega Dice closed their account without notice with 72,000 USDT inside, mostly won at baccarat without a bonus, after they had passed identity and address checks. Unresolved Mega Dice: Account Blocked · 1,760 USDT
A player says they bet on sports every day for over a week, on Dota, basketball, football and tennis. Unresolved Mega Dice: Bonus Disputes · $100
A Canadian player says Mega Dice confiscated about $3,000 in free-spin winnings because some early bets went over the $5 maximum. Unresolved Mega Dice: KYC & Verification · $9,300
A player says they passed the ID and face checks in minutes, but their first proof of address was turned down within hours with no reason. Unresolved Mega Dice: Confiscated Winnings · Ξ24
A player from the United States says they won at Mega Dice three days after signing up, were asked for KYC at withdrawal, and had their ID fail the automated check. Unresolved Mega Dice: Confiscated Winnings · 600 USDT
A player from Japan says they finished 4th and 2nd in two Mega Dice tournaments in November 2024, earning 100 USDT and 500 USDT, and that a withdrawal of the 600 USDT was refused and the account closed on 18 November. Unresolved Mega Dice: KYC & Verification · 4,000 USDT
A player says they deposited about 2,000 USDT, played for a month and then asked to withdraw their full balance of about 4,000 USDT, which set off verification. Unresolved