What Happened
A player from Spain says Mega Dice closed their account without notice with 72,000 USDT inside, mostly won at baccarat without a bonus, after they had passed identity and address checks. They say emails went unanswered and live chat was shut on them. The player later said the casino had sent the money to a wallet address they had never used, rather than the one all their deposits came from.
How It Developed
- 2025-11-10Complaint opened. The next day the player also posted that the casino's Curaçao licence did not appear to be active.
- 2025-11-16The player shared blockchain records privately to show the casino knew their real deposit wallet.
- 2025-12-04A resolver asked Mega Dice to explain why the payout went to an address the player did not recognise.
- 2025-12-11Mega Dice ignored the thread; the deadline was extended by a week. The player said they were in touch with a lawyer in Curaçao.
- 2025-12-19With no answer, the case was closed as unresolved. The resolver noted the site names a Costa Rican company and offers little player protection, but suggested writing to the Curaçao Gaming Authority anyway.
Unresolved
Mega Dice never answered the mediator about 72,000 USDT the player says went to a wallet that was not theirs.
What Has (and Hasn't) Helped
Nothing worked: the casino never engaged. The mediator's parting advice was that only a court or the Curaçao regulator could go further. Check who actually licenses a casino before depositing large sums.