Confiscated Winnings: 14,000 USDT at Rollbit

What Happened

A player from Finland says Rollbit closed their account after about six months of play and kept 14,000 USDT in winnings, mostly from blackjack, citing abuse. Rollbit said a game provider flagged the play and its review found betting methods meant to get around the house edge, which breaks its terms. The player says they simply play blackjack well and by the book.

How It Developed

• 2024-06-18Rollbit gave its reason and offered to email the proof to the mediator.
• 2024-06-24Rollbit then said it could not share more while the player's complaint to a Curaçao licence body was open, so the case was put on hold for the regulator.
• 2024-11-11With no word from any regulator, Rollbit said the player had written to the wrong licence holder and that it does not give evidence to outside sites. The mediator offered a signed consent form to cover privacy.
• 2024-12-02The case was first closed after the player went quiet.
• 2025-03-07Reopened at the player's request. The mediator asked Rollbit for its evidence and warned that the case would otherwise end unresolved.
• 2025-03-25Rollbit did not respond, and the mediator closed the case as unresolved.

What Helped