Crypto Casino Complaints / Rollbit
Rollbit: The Complaint Record
51 cases on file · $0 in dispute
1.5Very low
We have 51 cases on file for Rollbit, all from Casino.guru, filed between 2021 and October 2026. Most start at a withdrawal, often after the player had passed Rollbit's ID checks.
In 30 cases, players say Rollbit raised other or linked accounts, often asking them to list accounts they say don't exist. In 10, players say it cited money-laundering rules or warned it could report them.
Rollbit has mostly stayed out of mediation. Casino.guru closed 22 cases, all filed since October 2025, citing Rollbit's record of ignoring its complaints, mostly without asking the casino at all. In 11 more, Rollbit didn't answer when the mediator asked.
Where Rollbit did answer, it rarely backed its decision. In 8 cases it kept money, up to about $64,000. In 4 of those the mediator found its evidence wasn't enough; in the rest it didn't send the proof asked for or refused to let the player verify again. Five more came from sports betting, and Casino.guru closed them without a ruling.
The short version: in these cases a mediator rarely got Rollbit to explain a block, and players were mostly sent on to its licensing regulator.
The Bad News in the Cases
- In 30 cases, players say it raised other or linked accounts they say they don't have
- Casino.guru closed 22 cases citing its record of ignoring complaints, and it didn't answer the mediator in 11 more
- In 4 cases where it kept the money, the mediator found its evidence wasn't enough
- Three players say they could keep gambling after telling it about a gambling problem
Why 1.5 — "Very low"
- 50 cases have a final result: 6 were rejected by a mediator who found the casino followed its rules, and 44 ended unresolved or with the money kept.
- 1 case the player dropped doesn't count yet.
By issue category
Complaint Categories
Account Blocked→Bet Settlement→Confiscated Winnings→Geo & VPN Disputes→KYC & Verification→Self-Exclusion Failures→Withdrawal Issues→All case files
Cases on Record
Rollbit: KYC & Verification · 1,830 USDTA player from Belarus says Rollbit's review of their account went on for more than 14 days after they finished verification, while about 1,830 USDT sat in it. Rejected Rollbit: Withdrawal Issues · 1,000 USDC
A player from the Czech Republic says Rollbit froze a 1,000 USDC withdrawal after they passed identity checks, saying it suspected a second account. Rejected Rollbit: Account Blocked · 5,612.94 USDT
A player from South Korea says Rollbit put a 2,980 USDT withdrawal on hold in July 2026, asked whether they had ever used a second account, and then disabled the account with about 2,633 USDT more still in the balance. Unresolved Rollbit: Confiscated Winnings · 2,200 USDT
A player from Finland says Rollbit disabled their account while about 2,200 USDT in withdrawals was pending. Unresolved Rollbit: Withdrawal Issues · 2,180 USDT
A player from Ghana says Rollbit capped all their bets at $1 and then switched off withdrawals on their account, which held about 2,180 USDT. Unresolved Rollbit: Account Blocked · 1,449 USDT
A player from Ghana says she uploaded her KYC documents at Rollbit on her own initiative, saw them rejected within minutes, and found the account disabled the next morning with 1,449 USDT inside. Rejected Rollbit: Account Blocked · 600 USDT
A player from Ireland says Rollbit locked them out with about 600 USDT tied up: a pending withdrawal of just over 5 SOL plus 260 USDT left in the balance. Unresolved Rollbit: Withdrawal Issues · 900 TWD
A player from Taiwan says depositing at Rollbit took minutes, but after a win the withdrawal hit one hurdle after another. Unresolved Rollbit: Self-Exclusion Failures · 1,500 SOL (the player puts losses at over $120,000)
A player from Quebec says they self-excluded at Rollbit over a gambling problem, then opened three new accounts while the exclusion was active. Unresolved Rollbit: Account Blocked · $50
A player from Brazil says Rollbit paid out an amount equal to their deposit, then blocked the rest and told them to do KYC. Rejected Rollbit: Account Blocked · 4,200 USDT (0.069 BTC)
A player from Ireland says Rollbit left a 0.069 BTC withdrawal pending for a few days, then banned the account, and support later told them it held no money. Rejected Rollbit: Withdrawal Issues · 5,000 USDT
A player from Buenos Aires says Rollbit switched off their withdrawals and accused them of running more than one account, which they deny. Unresolved Rollbit: Confiscated Winnings · $516
A player from Russia says they paid $300 into Rollbit, won a sports bet and had $516 when they asked to withdraw. Unresolved Rollbit: Account Blocked · 2,450 USDT
A player from Lithuania says Rollbit froze about $2,450 in pending withdrawals, had them redo full KYC, accepted the documents and then disabled the account anyway, with no explanation for over a month. Rejected Rollbit: Account Blocked · $14,062.65
A player from Quebec says Rollbit froze their whole balance of $14,062.65 on 19 November 2025, right after a successful withdrawal, and later closed the account. Unresolved Rollbit: Withdrawal Issues · 6,900 USDC
A player living in the Philippines says they deposited about $6,990 at Rollbit on 5 May 2026, tried to withdraw about the same sum without betting it, and were told the account had landed in KYC. Abandoned Rollbit: Confiscated Winnings · €1,400
A player from Croatia says that when they tried to withdraw from their fully verified Rollbit account, the casino first accused them of running more than one account and then closed it for alleged abuse. Unresolved Rollbit: Withdrawal Issues · C$1,962
A player from British Columbia says Rollbit locked withdrawals on their verified account in January 2026, although they had cashed out before. Unresolved Rollbit: Withdrawal Issues · 500 USDC
A player from the Czech Republic says Rollbit flagged their account for linked accounts when they tried to cash out about $500 of a roughly $700 deposit. Unresolved Rollbit: Withdrawal Issues · 204 USDT
A player from North Macedonia says they deposited 200 USDT at Rollbit, grew it to about 405 and cashed out 200 without trouble. Unresolved Rollbit: Account Blocked · $1,000
A player from Serbia says Rollbit limited their account as soon as they asked to withdraw. Unresolved Rollbit: Withdrawal Issues · $102
A player says their first Rollbit withdrawal, about $102 in USDT, has sat pending since mid-February 2026. Unresolved Rollbit: Withdrawal Issues · 5,346.56 USDT
A player who had passed Rollbit's Level 4 identity check says the withdraw option on their account was switched off for more than two months, with 5,346.56 USDT inside. Unresolved Rollbit: Withdrawal Issues · 457 USDT
A player from Hong Kong says Rollbit stopped their 457 USDT withdrawal after they placed bets in December 2025. Unresolved Rollbit: Account Blocked · $2,100
A German citizen living in Belarus says Rollbit blocked their account after they won about $2,100 and asked to withdraw. Unresolved Rollbit: Withdrawal Issues · 3,313 USDT
A player from Myanmar says they deposited about $590 at Rollbit, won a sports bet and asked to withdraw about $3,313. Unresolved Rollbit: Withdrawal Issues · 2,800 USDC
A player from Greece says earlier Rollbit payouts went through, but a withdrawal of about $500 was stopped when the casino said the account was linked to another one and asked for a list of their other accounts. Unresolved Rollbit: Withdrawal Issues · 2,872 USDT
A player from Brazil says Rollbit blocked a withdrawal of about 2,872 USDT from a fully verified account without a clear reason. Unresolved Rollbit: Account Blocked · $22,000
A player from Slovenia says they won $22,000 on roulette, blackjack and slots at Rollbit, and soon after the account was restricted so they could not play, deposit or withdraw. Unresolved Rollbit: Withdrawal Issues · $1,935 (USDT)
According to Casino.guru's summary, a player from Moldova says Rollbit has blocked withdrawals on their fully verified account since July 2025, showing only a notice that the feature is restricted for now. Unresolved Rollbit: Withdrawal Issues · $38,974
A player from Canada says a Rollbit withdrawal stalled because support kept asking them to list their other accounts. Unresolved Rollbit: Confiscated Winnings · $435
A player from Russia says Rollbit blocked withdrawals of their $435 balance the day after the account was verified, then asked them to list their other accounts. Confiscated Rollbit: Account Blocked · 3,189 USDC
A player from Poland says Rollbit put a 3,189 USDC withdrawal on hold and, a day after they asked support about it, disabled the account and accused them of running several accounts. Unresolved Rollbit: Account Blocked · $20,000
A player from Norway says Rollbit restricted their account and held a $20,000 balance, accusing them of running more than one account and raising money-laundering concerns. Unresolved Rollbit: Withdrawal Issues · $500
A player from Serbia says a withdrawal from Rollbit had been waiting for more than a month. Unresolved Rollbit: Account Blocked · $1,050
A player from Taiwan says Rollbit locked their account with about $1,000 left in it, after some withdrawals were blocked on 3-4 May 2025. Unresolved Rollbit: Withdrawal Issues · $12,000
A player from Serbia says they turned about $13 into roughly $13,000 on a Rollbit slot, then were told at cash-out that they had another account. Unresolved Rollbit: Withdrawal Issues · $782
A player from Canada says Rollbit blocked their first withdrawal, $282 from a $782 balance, after they passed Level 3 verification. Unresolved Rollbit: Withdrawal Issues · 9,603 USDT
A first-time Rollbit user from Quebec says they made a profit on sports bets, passed KYC up to level 3, and then found withdrawals switched off, with 9,603 USDT at stake. Unresolved Rollbit: Withdrawal Issues · $470
A player from Serbia says Rollbit blocked their withdrawals, about $470, claiming they had other linked accounts. Unresolved Rollbit: Withdrawal Issues · 325 USDT
A player from Vietnam says Rollbit accepted their KYC documents, then asked them to report other accounts before paying out 325 USDT. Unresolved Rollbit: Account Blocked · $700
A player from Nigeria says Rollbit closed their month-old account without a clear reason and kept the whole $700 balance: a $500 deposit plus $200 in winnings. Confiscated Rollbit: Geo & VPN Disputes · 4,000 USDT
A verified player from Austria says Rollbit blocked withdrawals for months and kept asking them to list other accounts, which they say they never had. Confiscated Rollbit: Withdrawal Issues · $11,000
A player from Lithuania says Rollbit asked for a list of their accounts right after a withdrawal request and a passed ID check, though they have only one. Confiscated Rollbit: Withdrawal Issues · €1,500
A player from Russia says that after winning a few hundred dollars at Rollbit, they were asked to verify their identity, did so, and still couldn't cash out. Confiscated Rollbit: Geo & VPN Disputes · $64,000
A player living in Luxembourg says Rollbit closed their account in June 2024 and removed a balance of about $64,000, saying they had logged in from a banned country. Confiscated Rollbit: Geo & VPN Disputes · $3,200
A player living in Norway, who also holds Dutch citizenship, says Rollbit locked their account with $3,200 inside after a big win. Confiscated Rollbit: Confiscated Winnings · 14,000 USDT
A player from Finland says Rollbit closed their account after about six months of play and kept 14,000 USDT in winnings, mostly from blackjack, citing abuse. Confiscated Rollbit: Withdrawal Issues · $630
A player from Croatia says Rollbit blocked withdrawals on their account, even though earlier cashouts had gone through without trouble. Unresolved Rollbit: Self-Exclusion Failures · €3,500
A player from the Netherlands says they self-excluded from Rollbit twice because of a gambling problem, yet could still open new accounts and play. Unresolved Rollbit: Self-Exclusion Failures · €447
A player from Sweden says they told Rollbit about a gambling addiction, yet the casino let them go on depositing and losing money. Unresolved