Chips.gg: KYC & Verification

Two cases on file where Chips.gg's checks came before a block. A player from Poland was asked for KYC after several withdrawals had gone through, sent the documents, got no answer and was then blocked with about $800 inside.

A player from New Zealand says KYC showed as approved on the site while support called it declined; the money went back to the balance, and the account was later banned with about 5,000 USDT inside. Neither case shows the money paid.

• Screenshot your KYC status and keep support's answer when the two don't match.
• Ask the casino in writing why a withdrawal was sent back to your balance.