Crypto Casino Complaints / Chips.gg
Chips.gg: The Complaint Record
3 cases on file · $0 in dispute
3.5Low
We have 3 cases on file for Chips.gg, all from Casino.guru, filed between March 2025 and January 2026.
Two players say Chips.gg banned or blocked their account with money inside after KYC: about 5,000 USDT after two big keno wins, over an exploit it didn't explain, and about $800 after documents were sent. In the third, Chips.gg wiped a bonus balance, deposit included, saying a bet was over the $5 limit.
Chips.gg never answered the mediator in two cases. In the third, it shared some material privately, then stopped replying.
In short: in none of the three cases did Chips.gg finish making its case to the mediator.
The Bad News in the Cases
- Never answered the mediator in 2 of the 3 cases
- Kept a player's deposit along with bonus winnings over a max-bet claim it never backed up
- Stopped replying in a 5,000 USDT case after sharing partial evidence
Why 3.5 — "Low"
- 3 cases have a final result: all 3 ended unresolved or with the money kept.
By issue category
Complaint Categories
Account Blocked→Bonus Disputes→Confiscated Winnings→KYC & Verification→All case files
Cases on Record
Chips.gg: Confiscated Winnings · 5,000 USDTA player from New Zealand says Chips.gg put their withdrawal under review, asked for KYC, showed it as approved while support called it declined, then returned the money to the balance and let them keep playing. Unresolved Chips.gg: Account Blocked · $800
A player from Poland says Chips.gg asked for KYC a few weeks into playing, after several withdrawals had already gone through. Unresolved Chips.gg: Confiscated Winnings · €600
A player from Azerbaijan says Chips.gg wiped his whole balance, deposit included, after he took a 200 percent welcome bonus on a 100 dollar deposit and built it to around 500 or 600. Confiscated