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Crypto Casino Complaints / Justbit / Geo & VPN Disputes

Justbit: Geo & VPN Disputes

Neither case has ended in the player's favour; 2 ended unresolved.

Two cases on file where Justbit agreed to refund players it said shouldn't have been playing. A Dutch player asked for their money back because Justbit had no right to serve the Netherlands, and Justbit agreed to refund €1,974.

A Swedish citizen living in Norway was told they had broken its rules on who may play, which they deny, and was offered €5,417, 35% less than they say they were owed.

Both players signed Justbit's settlement, and the page shows no payment in either.

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Case files in this category — click a tag to filter

Cases

2024-11-15 Justbit: Withdrawal Issues · €1,974
A player from the Netherlands says Justbit had no right to serve Dutch players, and in September 2024 asked it for their money back.
Unresolved
2024-07-05 Justbit: Withdrawal Issues · €5,417
A Swedish citizen living in Norway says that in May they complained Justbit had not closed their account for good.
Unresolved