Crypto Casino Complaints / Justbit
Justbit: The Complaint Record
7 cases on file · $0 in dispute
We have 7 cases on file for Justbit, from Casino.guru and AskGamblers, filed between October 2023 and March 2025.
In two, Justbit agreed to refund players from countries it said it couldn't serve, the Netherlands and Norway. Both players signed its settlement, and the page shows no payment in either.
Two others turn on bank deposits. In one, a player says the bank took €1,500 after Justbit blocked the account, and the money never reached the balance; Justbit never answered the mediator. In the other, Justbit held €6,360 in withdrawals, saying the player's Volt deposits failed, while the player says the bank confirmed them.
In the rest, Justbit held a 0.77 ETH payout over arbitrage betting without putting evidence on the page, sent an $811.65 USDT payout back over a technical fault it admitted, and kept €3,700 the mediator said the player was owed.
In short: the cases on file show Justbit promising refunds and fixes, and the pages showing no money arriving.
The Bad News in the Cases
- Signed refund deals in 2 cases, with no payment shown
- Kept €3,700 the mediator said the player was owed
- Never answered the mediator about a €1,500 deposit the bank took
- Gave reasons for held payouts, such as arbitrage betting, without putting evidence on the page
Why 2.1 — "Very low"
- 7 cases have a final result: all 7 ended unresolved or with the money kept.
By issue category
Complaint Categories
Account Blocked→Bet Settlement→Confiscated Winnings→Deposit Issues→Geo & VPN Disputes→Withdrawal Issues→All case files
Cases on Record
Justbit: Deposit Issues · €1,500A player from the Netherlands says a €1,500 iDEAL deposit at Justbit neither left the bank nor reached the casino on 24 February 2025. Unresolved Justbit: Withdrawal Issues · $2,650 (0.77 ETH)
A player says Justbit held a 0.77 ETH withdrawal, worth about $2,650 at the time, for a week, on an account verified more than a year earlier. Unresolved Justbit: Withdrawal Issues · €1,974
A player from the Netherlands says Justbit had no right to serve Dutch players, and in September 2024 asked it for their money back. Unresolved Justbit: Confiscated Winnings · €3,700
A player says they hit three jackpots on an OnlyPlay tap game at Justbit while betting the minimum of €0.01 with the game's own auto-tap feature. Confiscated Justbit: Withdrawal Issues · €5,417
A Swedish citizen living in Norway says that in May they complained Justbit had not closed their account for good. Unresolved Justbit: Withdrawal Issues · $811.65
A player says Justbit approved a USDT withdrawal of $811.65, then put the money back in their balance, saying the wallet address was wrong. Unresolved Justbit: Withdrawal Issues · €6,360
A player says two Justbit withdrawals totalling €6,360 had been pending since 21 October, though they were told payouts take 24 to 48 hours. Unresolved