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Crypto Casino Complaints / Rainbet / Withdrawal Issues

Rainbet: Withdrawal Issues

None of the 3 cases has ended in the player's favour; 2 closed without a reply and 1 is still open.

3 cases on file about Rainbet withdrawals. A player from Canada says a payout of over C$20,000 was held for extra KYC: a bank statement and a video of their banking app.

They blacked out the account number and other details, Rainbet refused the files, and the mediator agreed that a redacted statement doesn't pass. The player then went quiet.

In another case, Rainbet froze an account with $1,367 inside; the mediator asked about the player's son's account there and got no answer. The newest, 1,494.20 USDT pending a risk review, is still open.

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Cases

2026-10-17 Rainbet: Withdrawal Issues · 1,494.20 USDT
A player from Hong Kong says a withdrawal of 1,494.20 USDT from Rainbet has been pending for hours despite assurances from support, and that they keep getting scripted replies about a risk review and account verification.
Ongoing
2026-09-25 Rainbet: KYC & Verification · C$22,000
A player from Canada says Rainbet held a withdrawal of about C$21,000 in casino winnings pending extra KYC: a bank statement and a video of their banking app, at first to be uploaded to a public video site.
Abandoned
2026-08-28 Rainbet: Account Blocked · 1,367 USDT
A player from Hong Kong says Rainbet froze their account with $1,367 inside after they passed KYC, and support went quiet for more than three days.
Abandoned