Account Blocked: 1,367 USDT at Rainbet

StatusAbandoned

Amount1,367 USDT

PlayerHong Kong

Opened2026-08-28

Resolution time17 days

What Happened

A player from Hong Kong says Rainbet froze their account with $1,367 inside after they passed KYC, and support went quiet for more than three days. The opening post is private. The mediator's follow-up questions were about the player's son, who also has an account there, and whether the two accounts overlapped.

How It Developed

2026-08-31The mediator asked whether father and son had shared a device, played the same games or events at the same time, taken bonuses, or used the same payment methods.
2026-09-07A seven-day reminder was sent.
2026-09-14No reply, and the case was closed. It can be reopened.

Abandoned

The player never answered questions about a son's account; the player says the $1,367 balance is frozen.

What Helped

Nothing was tested. If a relative plays at the same casino, be ready to show separate devices, separate payment methods and no overlapping bets; those were the four questions that went unanswered here.

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