Crypto Casino Complaints / Rakebit / Bet Settlement
None of the 3 cases has ended in the player's favour; 2 were rejected and 1 is still open.
3 cases on file where players who bet on sports had their Rakebit account blocked. A player from India who says they only bet on cricket had about $836 held under the anti-fraud clause; Casino.guru would not assess a sportsbook suspension.
A player from Spain says sports betting was limited soon after sign-up, so they finished the rollover on casino games and were then locked out; the mediator sided with Rakebit on private evidence.
The newest, from Greece in October 2026, is still open: the player says deposits of over €1,000 were kept and denies having a second account.
Case files in this category — click a tag to filter