Account Blocked: over €1,000 in deposits (winnings not stated) at Rakebit

StatusOngoing

Amountover €1,000 in deposits (winnings not stated)

PlayerGreece

Opened2026-10-19

Resolution timeopen

What Happened

A player from Greece says Rakebit emailed them that their account was being closed, with no reason given, at the moment they tried to withdraw winnings after more than a month of sports betting and slots. The player says they were never asked for ID, used no bonus, had already made one successful withdrawal, and that deposits of over 1,000 euros were kept too. They deny having more than one account, which they say the casino alleges.

How It Developed

2026-10-19Complaint opened; the player wrote in distress and asked for the money back.
2026-10-20The mediator asked which games were played, whether verification was done, and whether a bonus was active.
2026-10-20The player answered: sportsbook and slots, no KYC ever requested, no bonus, one earlier payout, and only one account.
Waiting for Casino.guru's next step.

Ongoing

The player has answered the first questions; Rakebit has not been contacted yet. Only the player's side is known.

What Has (and Hasn't) Helped

Too early to tell. The case is a few days old and Rakebit has not been invited yet. Write down the exact closure email and your deposit history now; a multi-account claim is usually decided on the casino's device and payment records, so ask it to state the link it found.

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