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Crypto Casino Complaints / Stake.com / Game Fairness

Stake.com: Game Fairness

None of the 4 cases has ended in the player's favour; 1 was rejected, 2 closed without a reply and 1 is still open.

4 cases on file about games not paying as the player expected: a live roulette bet the player says won but was never placed, slot bonus rounds the player says disappeared after a game fault, a bet the player says is missing from Stake's provably-fair records, and two slots the player says froze and kept spinning on their own until a balance of 3,600 was gone.

The roulette case was rejected after Stake said the bet was never placed. Two closed when the player stopped answering, so the game question was never ruled on.

The newest is still open: Stake says every bet went through normally, and the mediator is waiting for the player's bet records.

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Case files in this category — click a tag to filter

Cases

2026-09-25 Stake.com: Game Fairness · 3,600 balance units (currency not stated)
A player from Bulgaria says two EGT slot games on Stake froze behind an error screen and kept spinning by themselves until a balance of 3,600 was gone.
Ongoing
2026-05-26 Stake.com: Game Fairness · 200,000 USDT
A Diamond-tier player from Japan says one bet in their Stake history has no complete record: a single nonce (the counter Stake's provably-fair system uses for each bet) is missing.
Abandoned
2025-07-15 Stake.com: Game Fairness · $500
A player says that in July 2025 they put their whole $500 balance on black in Stake's live roulette, and the ball landed on a black number.
Rejected
2023-01-07 Stake.com: Game Fairness · amount n/a
A player says six saved Pragmatic Play slot bonuses vanished from their Stake history after a game fault.
Abandoned