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Crypto Casino Complaints / Stake.com / Other Disputes

Stake.com: Other Disputes

None of the 5 cases has ended in the player's favour; 4 were rejected and 1 ended unresolved.

5 cases on file that don't fit the other categories. One player says they won a court case against Stake in Curaçao; it ended unresolved.

The other 4 were rejected. A player from Sweden, which Stake's terms exclude, asked for their deposits back; the mediator wouldn't ask for money lost in normal play to be refunded.

A parent asked for losses back after their son moved the parent's money into Stake. Another player wanted deposits back from years earlier, saying they were under 18 when the account was opened; the mediator found it too old to check.

And a player who wanted the email on their account changed couldn't supply a screenshot of a deposit from 2022.

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Case files in this category — click a tag to filter

Cases

2026-07-29 Stake.com: Self-Exclusion Failures · €1,220
A player from Argentina asked Stake to give back deposits made years ago.
Rejected
2026-05-28 Stake.com: Geo & VPN Disputes · 70,000 SEK (about €6,578 in deposits)
A player from Sweden says Stake verified their account and took 53 crypto deposits worth about 6,578 euros between April and May 2026, even though Sweden is on its restricted list.
Rejected
2025-04-05 Stake.com: Geo & VPN Disputes · $91,224
A player says they sued Stake in Curaçao, where the casino holds its license, and won.
Unresolved
2024-05-24 Stake.com: Other Disputes · amount n/a
A player says the email address on their Stake account was shut down, so they asked Stake to switch the account to a new one.
Rejected
2020-02-15 Stake.com: Other Disputes · amount n/a
A player says their son took a crypto refund from the player's exchange account, moved it through other exchanges into Stake and lost it there.
Rejected