TG.Casino: Bonus Disputes

Two cases on file where TG.Casino used a bonus rule to void winnings.

A player from the Netherlands says about €120,000 was voided under a $1,000 maximum-bet rule that wasn't part of their tailored VIP offer and appeared only after they asked to withdraw.

A player from Georgia says her account was blocked over a bonus rule, though she never played with a bonus; the mediator asked for TG.Casino's game and bonus logs. TG.Casino never answered in either case.

• Screenshot every VIP offer and its full terms before you play with it.
• Ask the casino for the game and bonus logs that show a bonus was active.