Crypto Casino Complaints / TG.Casino
TG.Casino: The Complaint Record
7 cases on file · $0 in dispute
We have 7 cases on file for TG.Casino, all from Casino.guru, opened between April 2024 and March 2026.
They follow one story. A player asks to withdraw, TG.Casino asks for verification, and during or soon after that check the account is closed and the balance kept. Players say no reason was given, or only a breach of terms, a fraud clause or a bonus rule they say didn't apply.
In six of the seven, TG.Casino never answered the mediator, and in one the mediator warned it has a pattern of not answering. In the seventh, it sent evidence privately, and the mediator found it didn't justify keeping 1,732 XRP. The largest claim is about €120,000 voided under a maximum-bet rule the player says wasn't in their VIP offer.
In short: the cases on file show TG.Casino closing accounts at the first withdrawal and not taking part in mediation.
The Bad News in the Cases
- Never answered the mediator in 6 of the 7 cases
- Closed or blocked accounts during or right after verification in six cases
- Kept 1,732 XRP after the mediator found its evidence insufficient
- Cited a bonus rule against a player who says she never used a bonus
Why 2.1 — "Very low"
- 7 cases have a final result: all 7 ended unresolved or with the money kept.
By issue category
Complaint Categories
Account Blocked→Bet Settlement→Bonus Disputes→Confiscated Winnings→KYC & Verification→Withdrawal Issues→All case files
Cases on Record
TG.Casino: Confiscated Winnings · €98A player from Poland says they opened a TG.Casino account in mid-November 2025, bet mainly on Champions League matches and used the casino a few times. Unresolved TG.Casino: Confiscated Winnings · 1,732 XRP (over €2,000 per the player)
A player from Slovenia says that about three weeks into playing at TG.Casino, mostly slots and some live tables, a withdrawal was refused and ID and address documents were requested. Confiscated TG.Casino: Bonus Disputes · €120,000
A player from the Netherlands says TG.Casino voided about 120,000 euros in winnings by applying a 1,000 dollar maximum-bet rule that, according to them, was not part of the tailored VIP offer they received and only appeared after they asked to withdraw. Unresolved TG.Casino: Account Blocked · $6,000
A player from Romania says they had about $6,000 at TG.Casino, built from a $3,000 deposit mostly on live roulette, when a withdrawal triggered a verification request. Unresolved TG.Casino: Withdrawal Issues · 223 USDT
A player from Georgia says she had deposited at TG.Casino several times and never withdrawn, and that when she finally won, the casino asked for full verification, which she passed. Unresolved TG.Casino: Account Blocked · $800
A player from Iran says that after they sent an ID card to TG.Casino for verification, they were shut out of the site entirely with about $800 still in the account. Unresolved TG.Casino: Confiscated Winnings · 2,100 USDT
A player from Serbia says TG.Casino asked for verification when they tried to withdraw, accepted the documents, then closed the account and kept everything, deposits included, under its fraud clause. Unresolved