Crypto Casino Complaints / Winz.io / Confiscated Winnings
None of the 5 cases has ended in the player's favour; 4 were rejected and 1 is still open.
5 cases on file where Winz.io closed an account and kept the balance, from 248 USDT to €5,000. Its reasons were an unfair advantage, a linked wallet or device, fake documents, or its anti-fraud rules.
The mediator sided with Winz.io in four: a brother's wallet had funded one account, private evidence showed ID documents that weren't genuine in another, and private anti-fraud evidence decided a third.
In the fourth, a player from Norway says they won about 1,600 USDC on Mines and live wheel games without a bonus; after seeing Winz.io's evidence, the mediator found the account used another person's details or documents.
One is still open: a player from Germany played on a phone bought used from a friend who also played there.
Case files in this category — click a tag to filter