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Crypto Casino Complaints / Winz.io / Confiscated Winnings

Winz.io: Confiscated Winnings

None of the 5 cases has ended in the player's favour; 4 were rejected and 1 is still open.

5 cases on file where Winz.io closed an account and kept the balance, from 248 USDT to €5,000. Its reasons were an unfair advantage, a linked wallet or device, fake documents, or its anti-fraud rules.

The mediator sided with Winz.io in four: a brother's wallet had funded one account, private evidence showed ID documents that weren't genuine in another, and private anti-fraud evidence decided a third.

In the fourth, a player from Norway says they won about 1,600 USDC on Mines and live wheel games without a bonus; after seeing Winz.io's evidence, the mediator found the account used another person's details or documents.

One is still open: a player from Germany played on a phone bought used from a friend who also played there.

What you can do

Case files in this category — click a tag to filter

Cases

2026-09-30 Winz.io: Confiscated Winnings · about 1,600 USDC
A player from Norway says Winz.io disabled their account a day after a withdrawal request and kept the whole balance of about 1,600 USDC, saying they had used an unfair advantage.
Rejected
2026-09-25 Winz.io: Confiscated Winnings · €1,200
A player from Germany says Winz banned their account during a review of a €1,200 withdrawal, after they had sent ID, a bank statement and a selfie.
Rejected
2026-09-23 Winz.io: Confiscated Winnings · €5,000
A player from Germany says they deposited about €900 at Winz.io and won €5,000 on a slot without a bonus.
Ongoing
2026-08-14 Winz.io: Confiscated Winnings · €1,100
A player from Ireland says Winz.io cancelled a 400 TRX withdrawal on 13 August 2026, confiscated a balance of over €1,000 and permanently closed their verified account, citing an anti-fraud clause about strategies for unfair winnings.
Rejected
2026-06-22 Winz.io: Confiscated Winnings · 248 USDT
A player from Morocco says Winz.io held a withdrawal for two days, then cancelled it, closed the account for good and kept a 248 USDT balance, citing its anti-fraud rule on strategies for unfair winnings.
Rejected