Crypto Casino Complaints / Betpanda / KYC & Verification
None of the 4 cases has ended in the player's favour; 4 ended unresolved.
4 cases on file where players say they finished Betpanda's KYC check and the account was closed anyway.
One player sent an ID, a utility bill, a deposit receipt and a video of themselves reading a set text; Betpanda then closed the account and kept $1,697.
Another waited 13 days for a review, then was told the account broke the terms, with about $19,000 inside; Betpanda promised an email reply the player says never came.
A third says the site had promoted play without KYC, then asked for it, closed the account and returned only the latest deposit. A fourth, from Russia, says about $400 was never paid.
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