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Crypto Casino Complaints / Bitkingz / Withdrawal Issues

Bitkingz: Withdrawal Issues

2 of 3 cases ended in the player's favour; 1 closed without a reply.

3 cases on file about payouts from Bitkingz. An Austrian player's two card payouts were bounced by their bank and sent back to the casino.

After two months of form replies, the money reappeared in the casino balance the day Bitkingz answered the mediator.

A Canadian player of six years says a payout of about C$1,270 was stuck for nearly three weeks, then marked the case resolved without saying it arrived.

A German player says Bitkingz would pay a €200 win only to Paysafecard, which it doesn't offer for payouts, then refused a bank transfer too. That player stopped replying.

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Cases

2026-08-26 Bitkingz: Withdrawal Issues · €300
A player from Austria says two Bitkingz withdrawals to their TF Bank credit card on 26 June 2026 were bounced by the bank, which only accepts credits from the cardholder, and sent back to the casino.
Resolved
2026-08-04 Bitkingz: Withdrawal Issues · €200
A player from Germany says they deposited €25 at Bitkingz by Paysafecard on 30 July 2026 and won €200, but the casino insists on paying back to the same method, which is not offered for withdrawals.
Abandoned
2026-05-14 Bitkingz: Withdrawal Issues · C$1,270
A player from Canada who says they have used Bitkingz for six years reported a withdrawal of about C$1,270 stuck for almost two weeks.
Resolved