Crypto Casino Complaints / BSpin
BSpin: The Complaint Record
4 cases on file · $0 in dispute
We have 4 cases on file for BSpin, from Casino.guru and AskGamblers, filed between November 2021 and June 2026.
Two 2023 cases are about free-spin winnings. In one, BSpin cut a balance to $20 under a cashout cap the mediator found hidden and unfair, then stopped replying. In the other, it blocked an account hours after a withdrawal request, citing three rule breaches the player denies.
In a 2021 case, BSpin locked an account after a 13.7 BTC slot win and cited more than one account, which the player denies. The 2026 case, a $2,373 withdrawal held for a KYC review, closed when the player stopped responding.
In short: none of the four cases on file shows money paid out.
The Bad News in the Cases
- Kept about $120 under a cashout cap the mediator found hidden and unfair
- Didn't reply on the page in a 2023 blocked-account case
- Didn't back its multiple-account claim on the page in a 13.7 BTC case
Why 3.5 — "Low"
- 3 cases have a final result: all 3 ended unresolved or with the money kept.
- 1 case the player dropped doesn't count yet.
By issue category
Complaint Categories
Account Blocked→Bonus Disputes→Confiscated Winnings→KYC & Verification→Withdrawal Issues→All case files
Cases on Record
BSpin: Withdrawal Issues · $2,373A player from Japan says a $2,373 withdrawal at BSpin had been pending for weeks. Abandoned BSpin: Bonus Disputes · $135
A player says BSpin blocked their account a few hours after they asked to withdraw winnings from 20 free spins on Fruit Zen, given for signing up. Unresolved BSpin: Bonus Disputes · about $120
A player from Serbia got 20 no-deposit free spins at BSpin, won about $3, met the 35x playthrough with roughly $20 left, and kept playing on real balance until it reached about $150 over the following days. Confiscated BSpin: Account Blocked · 13.7 BTC
A player from Canada says they won 13.7 BTC on slots at BSpin on 11 November and asked to withdraw it. Unresolved