Withdrawal Issues: 1 SOL at Cloudbet

StatusResolved

Amount1 SOL

PlayerIndonesia

Opened2026-09-30

Resolution time—

What Happened

A player from Indonesia says Cloudbet withdrawals used to be quick, but one for 1 SOL was moving slowly. They say support blamed a problem on its side and could not say when it would be fixed.

How It Developed

2026-09-30Complaint opened. The mediator explained that payouts can take days or even weeks and asked players to wait 14 days before complaining.
2026-09-30About an hour and a half later, the player marked the complaint as resolved, and the mediator closed it.

Resolved

The player marked it resolved the same day it was filed; no post confirms the payout arrived.

What Helped

Give a payout some time before filing. The player marked the case resolved the same day without saying more. The mediator's rule of thumb is to wait at least 14 days after a verified, approved withdrawal.

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