Cloudbet: Withdrawal Issues

9 cases on file about money that couldn't leave a Cloudbet account. Two were short delays in 2026, a 75 USDC payout and a 1 SOL payout; both players marked their complaint resolved the same day, without saying whether the money arrived.

Most of the rest started with the account itself being locked or frozen, during an ID check or a review.

In October 2026, a $1,845 balance frozen during a review ended with the mediator siding with Cloudbet, which said it was one of three linked accounts.

Four, from 2020 to 2022, are crypto withdrawals held during ID checks, from 0.92 BTC to 360 ETH, and none shows a payout. In 2026, one player got their money out to a crypto wallet after Cloudbet's own payout options kept failing.

• Wait 14 days after a verified, approved withdrawal before you file — that's the mediator's rule of thumb.
• Check whether your account itself is under review before chasing a stuck payout.
• Ask for a manual payout to your crypto wallet, and say exactly what fails, if the site won't let you withdraw.
• Ask for a ticket number and a written deadline when a check drags on.