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Crypto Casino Complaints / Fairspin / Withdrawal Issues

Withdrawal Issues: 286 USDT at Fairspin

StatusAbandoned
Amount286 USDT
PlayerNigeria
Opened2026-07-27
Resolution time15 days

What Happened

A player from Nigeria says a 286 USDT withdrawal from Fairspin had been pending for more than six days and that support gave a new excuse every time they asked. That is the whole of the player's side; the complaint was filed before Casino.guru's 14-day threshold and the player never posted again.

How It Developed

  • 2026-07-27Complaint opened after six days of waiting.
  • 2026-07-28The mediator gave the standard answer: payouts can take weeks, finish any KYC, and come back after 14 days if nothing has arrived.
  • 2026-08-11No reply after a seven-day reminder, so the case was closed. It can be reopened.
Abandoned

The player stopped responding after the 14-day waiting advice; whether the 286 USDT was paid is unknown.

What Helped

Nothing was tested. Casino.guru will not act on a payout that is less than two weeks old, so a complaint filed on day six just sits until the player returns. Wait for day 14, then post an update with the support chats.

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