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Crypto Casino Complaints / Fairspin / Withdrawal Issues

Withdrawal Issues: 4,280 XLM (about $800) at Fairspin

StatusResolved
Amount4,280 XLM (about $800)
PlayerManitoba, Canada
Opened2026-07-19
Resolution time5 days

What Happened

A long-time Fairspin player from Manitoba says a withdrawal of about 4,280 XLM, worth roughly $800, stayed pending for many hours when earlier payouts had taken under half an hour. According to the player, a first attempt was refused because it went to a wallet other than the deposit one; they resent it to the right wallet, proved the wallet was theirs, and still got only generic answers about processing. The mediator told them to wait 14 days, and five days later the player marked the complaint resolved.

How It Developed

  • 2026-07-19Complaint opened less than a day after the withdrawal request, asking Fairspin either to pay or to explain what was different about this payout.
  • 2026-07-19The mediator replied that payouts can take days or weeks and asked the player to wait 14 days before expecting a step in.
  • 2026-07-24The player marked the case resolved and the mediator closed it.
Resolved

The player pressed the resolved button five days after filing; the thread does not confirm that the 4,280 XLM arrived.

What Helped

Waiting, as far as the thread shows. The complaint never reached the casino, and the player closed it within five days without saying what changed. If a crypto casino bounces a withdrawal to a new wallet, resend it to the deposit wallet and expect an extra ownership check.

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