What Happened
A player says they passed KYC and address checks at Lucky Block, deposited 9,500 USDT and grew the balance to about 27,484 USDT. A 40 USDT test withdrawal arrived within an hour, but the request for the remaining 27,444 USDT was held for three days. The casino then closed the account and kept the funds, citing multiple accounts.
How It Developed
- Complaint opened, asking for help recovering the balance.
- The player later confirmed getting 9,500 USDT back and said 17,940 USDT was still owed.
- The casino said the player had opened 15 accounts to exploit the welcome offer and sent false KYC documents. It said the player agreed to take back only the deposit, which it had paid, and considered the matter closed.
- The player denied any deal or wrongdoing and said the casino had shown no evidence.
- The mediator asked the casino for its evidence and the exact terms it says were broken. The page shows no ruling.
Unresolved
The casino returned the 9,500 USDT deposit and kept the rest over a 15-account claim the player denies.
What Has (and Hasn't) Helped
The deposit came back, but the winnings did not. If a casino says you agreed to a deal, ask it to show that agreement in writing, and don't confirm a settlement you didn't accept.