What Happened
A player from Japan says they won a 1,250 euro bonus in Lucky Block's weekend live tournament, cleared the wagering and asked to withdraw about 1,000 USDT, at which point the account was locked and the payout refused. They say they only ran many Evolution and Pragmatic roulette tables at once with the games' built-in autoplay to score points, with no bots or scripts. Lucky Block later said the player broke its terms and sent evidence to the mediator privately.
How It Developed
- 2026-05-04Complaint opened the day the tournament ended and the lock happened.
- 2026-05-12A resolver asked the casino for its evidence. No reply came, and after an extension the case was marked unresolved on 26 May, with a pointer to the Anjouan regulator.
- 2026-05-30The casino asked for the case to be reopened and sent material by email; the mediator came back with further questions.
- 2026-06-02Lucky Block posted that the player had breached its terms and that the proof was with Casino.guru.
- 2026-06-09The mediator said the evidence showed irregular betting, possible automation and account manipulation tied to the tournament, matched a similar rejected case at TG.Casino and Mega Dice, and rejected the complaint.
Rejected
After first being marked unresolved, the casino's evidence of irregular tournament play was accepted and the account lock upheld.
What Has (and Hasn't) Helped
Nothing here helped the player. The player's own account was of running dozens of roulette tables at once on autoplay to farm tournament points; the casino's private evidence, which the mediator read as irregular betting and possible automation, was enough to uphold the lock. Expect promotions that reward volume to be checked hard at withdrawal, and expect a cross-brand record to follow you.