Withdrawal Issues: 14,726 USDT at MyStake

What Happened

A player from Turkey says their first MyStake withdrawal, requested on 27 August, was bounced the next day because of a 7,500 weekly limit. They re-filed, sent ID, proof of address and a video of themselves reading out their details, and were told the review would take one to three days. A week later support was still saying the video was being reviewed. The player later marked the complaint resolved.

How It Developed

• 2026-09-06Complaint opened over a payout stuck in video review.
• 2026-09-08The mediator asked whether a bonus was involved; the player said the balance was a plain deposit and posted the casino's replies.
• 2026-09-15The mediator asked the player to forward the video itself if the delay continued.
• 2026-09-21The player marked the complaint resolved and the mediator closed it.

What Helped