Crypto Casino Complaints / CoinCasino / Account Blocked
None of the 7 cases has ended in the player's favour; 1 was rejected, 5 ended unresolved and 1 is still open.
7 cases on file where CoinCasino closed or locked an account.
In three, players say it cited the fraud section of its terms with no detail after they had sent ID and address documents, with sums from 50 USDT to more than $9,500.
In one, it closed an account for the player's own safety just before about 3,050 USDT in weekly cashback was due, and withheld it.
In another, it paid $1,049 in Bitcoin after closing the account, but the player says a winning NFL bet was left out. Casino.guru closed a sports-betting lock without a ruling.
One case, about €4,000, is still open.
Case files in this category — click a tag to filter