Crypto Casino Complaints / CoinCasino / Confiscated Winnings
1 of 7 cases ended in the player's favour; 1 was rejected, 2 closed without a reply, 2 ended unresolved and 1 is still open.
7 cases on file where CoinCasino removed a balance or kept it after closing the account.
Four involved bonus rules: one was rejected after the mediator found bets over the maximum, one was marked resolved by the player without saying what changed, and two closed when the player stopped replying.
In two others, CoinCasino closed the account under the fraud section of its terms. It gave the mediator no proof over more than $9,500 in slot wins, and never answered over a $242 balance that included $100 of deposits.
The seventh, about €4,000, is still open, with the mediator pressing CoinCasino to refund the deposits or name the clause that lets it keep them.
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