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Crypto Casino Complaints / Coins.Game / Withdrawal Issues

Coins.Game: Withdrawal Issues

1 of 4 cases ended in the player's favour; 1 was rejected, 1 ended unresolved and 1 is still open.

4 cases on file where a Coins.Game withdrawal was cancelled or turned down. In three, the payout was stopped for identity checks, and players say support promised an answer within 48 hours, then pushed it back by up to 15 working days.

One player, owed €1,300, says Coins.Game let them withdraw soon after the complaint was filed; the page doesn't confirm the money arrived.

In the other two, the account was blocked: the mediator accepted Coins.Game's document findings over a $1,000 withdrawal, but didn't find its evidence convincing in a $594 case.

The fourth, a 51 USDT withdrawal stopped when the account was blocked over claimed multiple accounts, is still open.

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Case files in this category — click a tag to filter

Cases

2026-10-17 Coins.Game: Account Blocked · $137.91
A player from the United Arab Emirates says Coins.Game blocked their account with $137.91 inside and stopped a 51 USDT withdrawal plus a 110 USDT transaction from late September.
Ongoing
2026-06-23 Coins.Game: KYC & Verification · $1,000
A player says Coins.Game blocked their account right after they asked on 10 May 2026 to withdraw $1,000 of about $3,800 in winnings.
Rejected
2026-05-23 Coins.Game: KYC & Verification · €1,300
A player from Finland says Coins.Game turned down their €1,300 withdrawal on 25 April because their identity had to be checked first.
Resolved
2026-03-23 Coins.Game: Account Blocked · $594
A player who joined Coins.Game on 19 May 2025 says their first ever withdrawal was cancelled and they were asked to verify again, though they had already uploaded documents.
Unresolved