Crypto Casino Complaints / Fairspin / Geo & VPN Disputes
None of the 4 cases has ended in the player's favour; 2 ended unresolved and 2 are still open.
4 cases on file where Fairspin's country or VPN rules decided the dispute.
In an open case over more than 20,000 USDT, a German citizen living in Ireland says Fairspin verified them and paid an earlier withdrawal, then closed the account after a win.
The player says Ireland was added to the restricted list only after the closure. The mediator asked Fairspin to pay, and it called its refusal final.
In two cases, Fairspin says VPN use lets it keep the balance; the mediator said that isn't enough without showing what the VPN got around. In 2020, Fairspin also cited VPN use in a self-exclusion case.
Case files in this category — click a tag to filter