Crypto Casino Complaints / Jackbit
Jackbit: The Complaint Record
2 cases on file · $0 in dispute
7.1High
We have 2 cases on file for Jackbit, both from Casino.guru, filed in June and September 2026.
In the larger case, Jackbit emptied 28,345 USDT from an account through an admin withdrawal, citing terms about third-party involvement. The mediator watched the player's verification video, agreed a second person took part, and sided with Jackbit.
In the other, a player said a deposit of about 21,000 rupees hadn't arrived. Jackbit showed it had been credited and played, and the player closed the case.
In short: two cases are too few to show a pattern.
The Good News in the Cases
- Showed in the thread that a missing deposit had been credited
The Bad News in the Cases
- Kept part of the deposit along with the balance in the third-party case, the player says
Why 7.1 — "High"
- 2 cases have a final result: 1 ended with the player paid, and 1 was rejected by a mediator who found the casino followed its rules.
- When the player was paid, it took about 13 days (middle of the range).
By issue category
Complaint Categories
Account Blocked→Confiscated Winnings→Deposit Issues→KYC & Verification→All case files
Cases on Record
Jackbit: Deposit Issues · 21,000 INRA player from India reported that a deposit of about 21,000 rupees made on 29 August 2026 had not shown up at Jackbit, and that support only sent generic replies. Resolved Jackbit: Confiscated Winnings · 28,345 USDT
A player from Israel says Jackbit emptied 28,344.91 USDT from their account through an admin withdrawal, cut off their access and later cited two sections of its terms about third-party involvement. Rejected